SRM – Business Management
The Business Management Services defines the set of capabilities that support the management of business functions and organisational activities that maintain continuity across the business and value-chain participants. The Business Management Services Domain represents those capabilities and services that are necessary for projects, programmes and planning within a business operation to be successfully managed.
SRM Business Management
| Service Area | Description |
|---|---|
| Graphing / Charting | Support the presentation of information in the form of diagrams or tables |
| Imagery / Imaginary | Support the creation of film or electronic images from pictures or paper forms; Imaginary refers to related to visualizations which represent concepts, strategies, goals and/or business objectives - used often in brain storming, product marketing and advertising. |
| Multi-media | Support the representation of information in more than one form to include text, audio, graphics, animated graphics and full motion video |
| Geospatial, Mapping and Location (GPS) | Provide for the representation of position information through the use of attributes such as elevation and latitude and longitude coordinates |
| Review and Approval | Supports decision related graphical representations used by marketing, sales, management and executives - often represented in dashboards, scorecards and presentation material |
| Computer Aided Design (CAD/CAM) | Supports the design of products with computers, design stations, rendering techniques, 3D models and other related computer-assisted software technologies. |
| Streaming | Support the transport of imagery such as video, presentations, audio, conferencing and multicast technologies. |
| Casting | Supports the distribution of imagery video third-party or internal content publication and subscription sources. |
| Service Type | Description |
|---|---|
| Data Mining | Provides for the efficient discovery of non-obvious, valuable patterns and relationships within a large collection of data |
| SRU / CQL, Result Sets | Supports services which pertain to Search Retrieval by URL, Contextual Query Language, and information formatted via search engines in exchange, sorting and distribution of data. |
| Simulation | Utilise models to mimic real-world processes |
| Cleansing | Support the ability to restructure information from multiple sources to correct, augment or transform data used in analytical processes. |
| Conversion and Transformational | Provides the ability to aggregate information into different forms to support various transformations in support of OLAP, CQL, SRU and other technologies used in analytical process. |
| Content Recognition | The ability to dynamically interpret information based on the content provided as part of query, extract and/or other data mining exercise. |
| Service Type | Description |
|---|---|
| Demand Forecasting / Management | Facilitate the prediction of sufficient production to meet an organisation\'s sales of a product or service |
| Balanced Scorecard | Support the listing and analysis of both positive and negative impacts associated with a decision |
| Document Retirement | Supports the decommissioning of business reports used to formulate analytical information sources. |
| Decision Support and Planning | Support the analysis of information and predict the impact of decisions before they are made. |
| Service Type | Description |
|---|---|
| Ad Hoc | Support the use of dynamic reports on an as-needed basis |
| Standardized / Canned | Support the use of pre-conceived or pre-written reports. |
| Published and Subscribed | Supports the dynamic and static contracts for information between services across the enterprise for use in analytical processing. |
| Scheduling and Distribution | Supports the analysis of information that has been summarised into multidimensional views and hierarchies and distributed for consumption by other services across the enterprise |
| Service Type | Description |
|---|---|
| Inbound Correspondence | Manage externally initiated communication between an organisation and its stakeholders |
| Outbound Correspondence | Manage internally initiated communication between an organisation and its stakeholders |